Supporting you and your family

Our mission at the Hearts Milk Bank is to support families facing challenges with feeding. We believe that all parents should have access to information and choices, so they can make informed decisions. As well as supplying donor milk to neonatal units, the Hearts Milk Bank is unique in being the only milk bank in the country which routinely supports families in the community with donor milk. This can help families where breastfeeding is not possible, such as mothers with cancer, HIV and other health conditions, same-sex couples and those who have given birth via surrogate, and mothers who have had previous mastectomy surgery.

Your own milk is tailor-made to your baby’s needs for growth, development and immune protection. Wherever possible, our specialist lactation support team will work with you to help establish breastfeeding. When a mother is unable to provide enough of her own breastmilk, donor milk is usually the preferred option for supplementation, particularly for preterm and very small infants in hospital. This is because it is more easily digested and contains most of the important components that are only found in breastmilk. These help to protect tiny babies from infections and gut conditions that can be very serious for new infants, especially those born early or with health complications.

Accessing donor milk at home

Any family accessing donor milk from the HMF will need the support and oversight of a healthcare professional. This is to make sure that, where applicable the parent’s own lactation is being supported, and their health and the health of the baby is protected. Healthcare professionals could include a GP, paediatrician, community midwife, health visitor, dietitian, or IBCLC (International Board-Certified Lactation Consultant).

If breastfeeding is impossible, for example because of previous mastectomies, cancer treatments or medication use that is contraindicated in lactation, then contacting us early during pregnancy or as soon as possible helps to make sure that you have a plan that you are happy with, and the donor milk is there when you need it.

If you would like to discuss access to donor milk please contact us or talk to your healthcare team.

All donor milk is provided free at the point of care. The HMB is a charity and does not accept payment directly from parents. However, we are so grateful when supporters fundraise for us to make help possible for even more families. If you’d like to support the charity you can find out more here.

Breastfeeding support

  • Make sure the baby is well – check with your infant feeding support, midwives or doctors to make sure your baby is producing wet and dirty nappies appropriately for their age. Are they alert and feeding regularly? If not, please seek medical help immediately.
  • Have you been supported by a lactation consultant, breastfeeding counsellor or peer supporter? We recommend contacting your local IBCLC – details can be found on the Lactation Consultants of Great Britain (LCGB) website and you can also find help through the Breastfeeding Network, Association of Breastfeeding Mothers, and La Leche League.
  • The use of donor milk has been shown to help support mothers to go on to make enough of their own milk and to then breastfeed fully. Our lactation support team at Hearts will guide you through the use of donor milk, and work with you to make sure you’re getting all the help you need.
  • Donor milk use should be recorded using the tracking sheets provided by the milk bank.
  • The milk bank team can talk through any questions you might have – please get in touch by emailing info@heartsmilkbank.org or calling us on: 01442 505 020 / 01442 505 021.

Where does donor milk come from?

All donor milk provided by the Hearts Milk Bank is breast milk that has been freely donated by mothers who have milk which is surplus to their own baby’s needs. The nutritional and immunological components of donor milk will vary according to the donor, the age of her baby, how and when she expressed and how long it has been stored. All of our milk donors are recruited in the UK and are registered with NHS healthcare providers. They undertake extensive health screening, including blood tests. All donor milk is tested by microbiology and pasteurised at the Hearts Milk Bank, which is necessary to ensure harmful viruses and bacteria are destroyed, in accordance with the NICE Clinical Guideline 93. If for religious or other reasons you or your child may need to know more information about the donor milk that was fed to your baby, it will be possible to provide this in the future through the records we keep. You can read more about this on our Milk Kinship page here.

Yulia’s story

Yulia was diagnosed with non-Hodgkin’s lymphoma one month before giving birth. She was told she wouldn’t be able to breastfeed during chemotherapy so contacted the Hearts Milk Bank to access donor milk.

READ YULIA'S STORY